Rent paymentsYou can request rent payment refund till your move in date. We encourage our tenants to check the place before move in date. If you don't like, we will fully refund your rent payment. On or after your move in date, you will no longer be eligible and won't be able to receive a refund.
Security depositSecurity deposit is refundable amount. But, your security deposit can be used for unpaid balance, cleaning or repair fees.
Application FeeApplication fees are non-refundable even if an application is rejected.
Changes to This Refund PolicyWe may revise this Refund Policy from time to time. The most current version of the policy will govern our processing of your personal data and will always be at https://lordhousing.com/refund-policy. By continuing to access or use an app containing the lordhousing.com after those changes become effective, you agree to be bound by the revised Refund Policy.
If you have any additional questions or would like to request a refund, feel free to contact us.
Effective: Jan 1, 2020
Last updated: Feb 12, 2020